A letter from QDUKI MD David Want and DENSsolutions CEO, Ben Bormans :
Dear Customers and Researchers,
Since 2014, DENSsolutions and Quantum Design UK and Ireland (QDUKI) have collaborated to serve the in situ TEM market in the UK and Ireland. When DENSsolutions entered the market in 2012, they wanted to implement a distribution model to get as much reach as possible in this important market for Electron Microscopy. The partnership between DENSsolutions and QDUKI has resulted in an impressive installed base with Universities like Oxford, Limerick and UCL, and industrial partners like Johnson Matthey.
Now, after 6 years of working together successfully, both parties concluded that it is best to switch to a more direct distribution model, as customers wanted to be more directly connected to the applications and engineering teams of DENSsolutions.
Quantum Design and DENSsolutions would like to thank you for your business in recent years and both companies look forward to continuing to support you in your research.
From July 24, DENSsolutions will be handling all of your requests concerning their products and services directly. Please find here a list of the contacts for your requests:
– Technical/Applications Questions:
Gin Pivak (email@example.com)
– Product Demos, Quotations, Support and Ordering Consumables:
Berend Bormans (firstname.lastname@example.org)
– General Questions:
David Want, Quantum Design UK and Ireland Managing Director
Ben Bormans, CEO, DENSsolutions