What our customers are saying
At Quantum Design UK and Ireland, we genuinely take a pride in providing high level technical advice and solutions for our customers requirements. Don’t just take our word for it, here’s what they are saying about us.
Hover on the items below to read what some our customers say about our products
“We use Quantum Design’s ATL160 XL helium liquefier at Cardiff University’s brain and research image centre (CUBRIC) to reclaim helium boil off from our MEG scanner. The ATL160 provides us with a fast and efficient performance which saves us time and money that would otherwise be spent on purchasing extra helium. The system requires very minimal maintenance and has been very reliable for the past 4 years I have been using it. When Quantum Design are called upon for servicing and technical advice, they have always been excellent to deal with and provided great support. The ATL XL160 plays a vital role in our research here at CUBRIC and is a system we rely on and trust.” – Paul Raikes, Senior Technician, CUBRIC, University of Cardiff
“Quantum Design offer really good after-care. After they made the sale, they didn’t forget about us. They’re always there when we need something. I always feel like I can reach out to them. I was so happy with the first ellipsometer I got, a few years ago we purchased a new one. I had some technical questions about what the different models of ellipsometer could offer and they were able to give me really good advice and help me choose what would be best to meet our needs. And in the end I think we got the perfect product for the experiments that we want to do. A couple of times a year QDUKI run some short courses, which are really good for new users and our students who have joined the group. So I’ll say to them why don’t you check out this short course or this workshop that QDUKI are offering. Just to make sure you’re up to date with the latest developments. It’s been such a pleasure working with Quantum Design and also with the J A Woollam company” Prof. Joe Keddie, Department of Physics, University of Surrey
“The MPMS 3 system is an ideal system for material discovery research, as a high throughput of samples can be measured quickly and easily at room temperature, with those of interest being investigated further over a wide temperature and magnetic field range. The option of ac susceptibility, as well as sample rotation allows for a complete study of these new magnetic materials.” Prof Nicola Morley, Professor of Materials Physics at the University of Sheffield. Read the full case study
Researchers in the Department of Physics at University of York are looking forward to working with the Quantum Design Versalab system. “The system expands our suite of instrumentation, adding a new low temperature physics research capability. We found the QDUKI Sales and Service team very responsive and everything has been dealt with very efficiently and professionally.” Dr, Stuart Cavill, Deputy Co-ordinator of the Condensed Matter Research Group at the University of York.
“The Photobiology Unit at Ninewells Hospital in Dundee is using the ILT2400 meter with MPPNBB detector for dosimetry of handheld Minimum Erythemal Dose (MED) devices. The slim line nature of the detector enables easy placement of the detector over the desired aperture and ensures full contact is made with the surface of the MED device, something that is not possible with the larger detectors. The positioning of the detector allows the dosimetry to more accurately reflect how the MED tester is used clinically. The data logging feature of the ILT2400 is useful for determining the average irradiance and how irradiance varies during exposure. We use the integrate feature of the ILT2400, which allows us to determine the time required to reach our desired radiant exposure (dose). The ILT2400 with MPPNBB is an improvement upon our previous dosimetry for handheld MED devices, simplifying the process and providing accurate, consistent results.” Ewan Eadie, NHS Tayside, Ninewells Hospital
“I am using the Infratec camera with an infrared laser, where the frequencies of that laser are spatially dispersed and imaged on the camera. The light intensity of the infrared frequencies are monitored as a function of time, with microsecond time resolution, which gives information about the formation or destruction of chemicals during a reaction. The high sensitivity and image quality are outstanding, and there is very little noise from the camera contributing to the overall signal I observe. It is easy to interface with the camera using the supplied software, and the ability to externally trigger and gate the camera is an excellent advantage. I found that the sales and technical teams have been very supportive and responsive to questions or queries before, during, and after the camera installation.” Dr Julia H. Lehman, School of Chemistry, University of Leeds
“The Montana Cryostation lies at the heart of a number of experiments in my group. The Cryo-Optic add-on allows us to perform optical spectroscopy on single organic molecules at low temperature with excellent collected photon count rates from the in-vacuum high-NA objective. The system reaches a base temperature low enough to observe atomically-narrow resonances in these molecules, making them suitable for use in quantum technology. The automated temperature control allows us to investigate the effects of phonon-induced dephasing with ease, while the integrated nano-positioning system and sample holder – designed in collaboration with Montana Instruments and QD-UK – is fully compatible with the nanophotonic devices we are investigating at low temperature. All of our experiments benefit from the low vibrations seen in the Montana Cryostation, from stable coupling to nanophotonic waveguides to diffraction-limited confocal microscopy. The support we have received from QD-UK has been excellent – they are easily contactable should issues arise and are very open to collaborative problem solving to expedite finding a solution. Having all of this is in a closed-cycle system that does not require the purchase of expensive and increasingly rare liquid helium is the icing on the cake.” Dr Alex S. Clark, Centre for Cold Matter, Imperial College London
“We purchased Moxtek polarisers to integrate into a custom system for quantitative polarised light microscopy that we developed in collaboration with Professor Alan Boyde (Queen Mary University of London). Due to our stringent technical demands, we required polarisers that could offer excellent polarisation uniformity over large apertures, provide exceptional contrast and that displayed minimal transmitted wavefront distortion (TWD). QD UKI provided us with exceptional service, facilitating discussions with Moxtek to ensure that the polarisers satisfied our needs. Cairn Research looks forward to working with QD UKI again on other projects.” Dr Gareth Rogers, Cairn Research Ltd
“We use our C2 Cryostation to maintain our thin semiconductor samples at 4 K while we make measurements with a high power pulsed laser. Our data acquisition patterns require us to maintain these conditions for days or weeks at a time with minimal interruption. We have found the Cryostation to be an extremely low-maintenance system that has placed negligible demands on our time and budget to operate continuously for over 2 years and counting. We observe good stability in both temperature and mechanical performance. We have also received excellent post-sale support. QD UKI provided a full technical training and installation service and Montana have been happy to provide design information that has enabled us to fabricate bespoke accessories and integrate the instrument more closely into our wider experimental system. Overall, the Cryostation’s most appealing characteristic is how easy and convenient it has proved to be, enabling us to focus on the aspects of our research project that deserve the most attention.” Dr Joshua Rogers, Durham University
“Our group at the University of Warwick uses SCL-Sensor.Tech piezo-resistive self-sensing cantilevers to measure the magnetic torque of ~50 micrometer-sized samples of novel metallic and magnetic materials. From torque measurements, we can obtain information about the magnetic, electronic, or superconducting properties of the sample. These experiments are conducted at low temperatures down to 0.5 K and high magnetic fields, thus requiring high standards of manufacturing and quality of all involved cantilever components. SCL-Sensor.Tech microcantilevers work very reliably and can be easily integrated in our existing laboratory infrastructure, by using a standard ac transport measurement technique to determine the piezo crystal’s resistance. The PCB-bonded cantilevers are easy to handle and their robust lever allows for a simple and easy mounting of the sample while at the same time maintaining a good sensitivity to changes in the magnetic torque. We are very happy with the QD UKI customer service for their pre-sale technical support and their reactions to feedback regarding customisation of the cantilevers to highly specific sample environments.” Dr. Kathrin Götze, University of Warwick