Technical Service & Application Support

For Physical Property Measurement, Magnetometer, Optical Cryostats and Cryogenic Systems

WE UNDERSTAND YOUR PROBLEM

Our factory trained engineers hold years of experience in both application and service. We provide helpful advice and together with you, find individual solutions for your particular service/application requirements.

The UK Service Department offers fast front line local support to users within the UK and Ireland. We are backed by our extensive and experienced European Service Department, based in Darmstadt Germany, and by our US Service Department and Factory Engineers, based in the Quantum Design Headquarters in San Diego, California. We offer helpful advice and can work with you to find individual solutions to your particular application.

Request quotation for parts and accessories

 

Working in collaboration with our worldwide service colleagues we offer:

  • System installations and user training
  • Spare parts and accessories
  • System calibrations
  • Instrument relocation assistance
  • Test and sample measurements, from either our Darmstadt or San Diego applications laboratories
  • Ongoing system support

 

Quantum Design TeamViewer


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Profile
David Want Quantum Design UK and Ireland
Name

DAVID WANT

Job Title

Product Specialist

Phone
Email
Profile
Name

TECHNICAL SALES TEAM

Job Title

Support Team

Phone
Email
Profile
Name

ASHLEY CRANE

Job Title

Sales Manager

Phone
Email
Profile
Dr Jordan Thompson Quantum Design UK and Ireland
Name

JORDAN THOMPSON

Job Title

Service Engineer

Phone
Email
Profile
Quantum Design UK and Ireland Dr Shayz Ikram
Name

DR SHAYZ IKRAM

Job Title

Product Specialist

Phone
Email
Profile
Name

JOSH HOOK

Job Title

Sales/Service Support Engineer

Phone
Email

When emailing us regarding a Service issues, please include as much information as possible including System Type, Serial Number (normally located on the back of the system cabinet), System Software Version and a full description of the problem.



Ongoing service support contracts:

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