Introducing Our Latest Team Member

A new addition to our team covers Montana Instruments, QD systems and Lake Shore Cryotronics

Our factory trained engineers hold years of experience in both application and service. We provide helpful advice and together with you, find individual solutions for your particular service/application requirements.

The UK Service Department offers fast front line local support to users within the UK and Ireland. We are backed by our US Service Department and Factory Engineers, based in the Quantum Design Headquarters in San Diego, California. We are also supported by our partners at Lake Shore Cryotronics and Montana Instruments. We offer helpful advice and can work with you to find individual solutions to your particular application.

Working in collaboration with our worldwide service colleagues we offer:

• System installations and user training
• Spare parts and accessories
• Instrument relocation assistance
• Ongoing system support

The Team

NEW! Liam Colman, Field Service Engineer

Liam graduated with a first-class master’s degree in 2021 from the University of Lancaster, with a specialisation in low temperature helium physics. He operated their advanced wet dilution refrigerator at a base temperature of 2 mK to study quantum turbulence in superfluid He-3. Liam joined Quantum Design in January 2024 and is excited to help customers with any queries that may arise.

Liam will be aiding customers with installation or operation of their systems to ensure their experiments run as smoothly as possible. Liam will specialise in dealing with Montana Instruments, but will also help with QD systems and Lake Shore Cryotronics products.

“I’m thrilled to be part of the Quantum Design team, where I can utilise my niche specialty in low-temperature physics to assist customers with any queries they may have! Working on beautifully engineered systems provided by Montana Instruments, alongside such talented individuals, has always been an aspiration of mine, and getting this opportunity excites me to no end.”

Liam Colman

Dr. Jordan Thompson, Service Manager

Jordan received his PhD in 2016 from the University of Oxford on the topic of inelastic neutron scattering and heat capacity measurements on rare earth oxide materials at low temperatures and high magnetic fields. Jordan joined Quantum Design UK and Ireland in 2017, and his specialties lie in making Quantum Design equipment work for customers; through installing new equipment, servicing existing equipment, and advising customers on how to optimise their experiments to get the best possible results.

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Useful Resources

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