Technical Service & Application Support
For Physical Property Measurement, Magnetometer, Optical Cryostats and Cryogenic Systems
WE UNDERSTAND YOUR PROBLEM
Our factory trained engineers hold years of experience in both application and service. We provide helpful advice and together with you, find individual solutions for your particular service/application requirements.
The UK Service Department offers fast front line local support to users within the UK and Ireland. We are backed by our extensive and experienced European Service Department, based in Darmstadt Germany, and by our US Service Department and Factory Engineers, based in the Quantum Design Headquarters in San Diego, California. We offer helpful advice and can work with you to find individual solutions to your particular application.You may also find Pharos, Quantum Design's digital library a useful source of information.
Ongoing service support contracts:
Providing peace of mind service support plans beyond the 12 month new system warranty
We have recently introduced a new service/maintenance plan "CompleteCare" that promises to support your system well beyond its initial warranty period. Although chargeable, you can select one of 3 levels of extended service that match your requirements for service, ensuring that your system is maintained and supported ongoing.
Please download our brochures for more details.